The primary healthcare manager in most households is a busy, working middle-aged woman. These women can find themselves coordinating doctor’s appointments, insurance claims and healthcare decisions for their children, their spouse, aging parents and themselves–not an easy task. These healthcare managers are looking for a one-stop shop for all their healthcare needs and they want…
Posts by admin
-
-
What does flinging perturbed birds at egg-stealing pigs have to do with improving your customer experience? For one of our clients, thinking about Angry Birds gave them a strategic insight into motivating their end users. Recently, we hosted a workshop on the Psychology of Design for a Red Privet client that offers a web-based corporate…
-
Recently, Red Privet was interviewed by Forrester Research, Inc. analyst, Allegra Burnette, about the changing nature of the field of design. We were honored to be quoted in her April 2015 report for customer experience professionals entitled, “Brief: Staffing for Data-Driven Design.” In the brief, Burnette, discusses how customer experience professionals should approach staffing for…
-
Red Ink: What We’re Reading It was Harry Truman that said, “Not all readers are leaders, but all leaders are readers.” At Red Privet, we agree. Every month or so, we make like suburban soccer moms at a Starbucks and host a book club. Every Priveteer reads the book selection and then we come together…
-
Colonoscopies are recommended for all adults over the age of 50, yet according to the United States Preventative Services Task Force, only one in three adults from ages 50-75 have actually had the procedure. Many people avoid getting a colonoscopy not only because the procedure itself is invasive, but also because the preparation process requires…