Red Privet will showcase their consumer-centric customer experience design solutions at booth #210 during this year’s SHSMD Connections conference in Seattle, WA from October 7-10. The agency’s services include journey mapping, Alexa-based voice user interface design, enterprise websites, secure portals, mobile apps, and usability.
Red Privet’s is an established thought leader in the field, having been featured in Strategic Health Care Marketing for their approach to using personas to help segment marketing messages, and more recently publishing their three-part blog series “Taking Journey Maps to the Next Level”. They’re currently working to pioneer the integration of Alexa-based voice user interface design for healthcare with a major national health system. Over the past five years, Red Privet has received 17 industry awards for their design work, including 7 Horizon Interactive Awards and 5 Strategic Healthcare Marketing’s eHealthcare Leadership Awards.
“We’ve attended SHSMD for the past three years, and we’re excited to connect with our industry peers once again to share innovative ideas and creative solutions to help patients navigate healthcare more easily”, said Matt Hummel, President and Founder of Red Privet.
SHSMD’s four-day annual conference is intended for healthcare marketing, public relations and communications, and strategic planning professionals to learn strategies to prepare for and lead the future of healthcare marketing.
Learn more about ways to connect with Red Privet at SHSMD: https://redprivet.com/events/shsmdconnections2018/.
To see a sample of Red Privet’s work, click here.
About Red Privet, LLC
Founded in 2009, Red Privet is a customer research, digital design, and experience strategy firm that helps brands such as Johns Hopkins Medicine, Reed Elsevier, Penn State Hershey Medical Center, and Geisinger Health Systems identify Moments That Matter℠—those critical interactions where customer needs are met and customer loyalty is earned. Combining immersive research, thoughtful design and innovative execution, Red Privet creates pathways to meaningful engagement to deliver positive business results for its clients.