Red Privet, a research-driven customer experience agency, will exhibit at this year’s New England Society for Healthcare Communications (NESHCo) Spring Conference, held from June 7-9 in North Falmouth, MA.
Red Privet’s services include customer experience strategy, customer research, journey mapping, enterprise websites, content strategy, secure portals, mobile apps, and usability.
During the past year, their client work received six Horizon Interactive Awards showcasing the industry’s best interactive media solutions – including gold honors for Penn State’s College of Medicine website. Red Privet also received two ‘Best of Industry’ Mobile Web Awards from the Web Marketing Association.
“New England is home to some of the leading healthcare organizations in America,” said Matt Hummel, President and Founder of Red Privet. “We’re looking forward to learning more about strategic and digital marketing challenges faced by these top health systems – and our team is excited to meet with executives to share our thoughts on improving customer experience through thoughtful and empathetic design strategies.”
This year’s NESHCo conference, themed “Shifting Sands, Changing Times”, will focus on strategies to navigate today’s ever-changing healthcare environment. Topics will include personas and journey mapping research, CRM, strategic marketing strategy and digital execution.
Learn more about NESHCo’s Spring Conference: www.neshco.org/conferences/spring-2017
About Red Privet, LLC
Founded in 2009, Red Privet is a customer research, digital design, and experience strategy firm that helps brands such as Johns Hopkins Medicine, Penn State Hershey Medical Center, and Geisinger Health System deliver the best digital experience to their customers - be it the quickest, most convenient, or most empathetic one possible. Combining immersive research, thoughtful design and innovative execution, Red Privet partners with its clients to create solutions that help real people navigate real life with confidence. They call it Design for Real Life℠.