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Red Privet is now Paragon.

We’re bringing our customer research and design strategy expertise to Paragon Consulting – expanding upon their­­ two-plus decades of experience delivering industry-leading web development and managed services solutions.  Together, we share the same common goal: Improving your customer’s digital experience.

>> A letter from Matt Hummel, Red Privet Founder
>> Read the announcement
>> Learn more about the new Paragon

OUR WORK
healthcare hero image

Red Privet is now Paragon.

We’re bringing our customer research and design strategy expertise to Paragon Consulting – expanding upon their­­ two-plus decades of experience delivering industry-leading web development and managed services solutions.  Together, we share the same common goal: Improving your customer’s digital experience.

>> A letter from Matt Hummel, Red Privet Founder
>> Read the announcement
>> Learn more about the new Paragon

OUR WORK

Optimized experiences create happier customers and bigger results. We can help you get there.

  • Research + Insights Red Privet

  • Vision + Strategy Red Privet

  • Design + Convert Red Privet

Our Services

Maximizing Online Conversions

Red Privet worked closely with Sunspire to learn how that pivotal touchpoint affects both the customer experience and call center performance – ultimately building a step by step conversion funnel.

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Mapping the Patient Journey

Healthcare is often a shared experience. Our journey maps helped Penn State Health discover why being ‘patient-centric’ is really about being ‘people-centric’.

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Redefining the Web Experience

We helped Geisinger reimagine their enterprise-wide web presence – unifying their health system, health plan, School of Medicine, and research entities into one cohesive experience.

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Catering to Multiple Audiences

We helped Penn State Health create a new Children’s Hospital website that supports parents’ needs, while also satisfying the needs of a second audience – referring providers.

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Simplifying Health Insurance

Understanding health insurance is challenging. We worked with Geisinger Health Plan to take a complex topic such as Explanation of Benefits, and make it easier to comprehend.

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