Red Privet uncovers customer insights to envision and design meaningful customer engagement through omni-channel services, web portals, web sites, mobile apps and digital products.
We believe design is a process. It builds confidence, reduces risk, and lets you optimize your customer engagement. Our Thinking is our ramblings, practical advice, and occasional deep, insightful notions. Enjoy and share.
Posted in: Know Your Customer, Smart Thinking
What keeps customers from doing business with you