Red Privet, a leading provider of user experience strategy and design for healthcare, has teamed up with their Sitecore certified solutions partner, Hedgehog, to offer a comprehensive evaluation to diagnose potential issues and identify improvement areas for healthcare systems utilizing Sitecore-powered digital properties. The Holistic Health Check combines a qualitative customer experience review with a technical infrastructure assessment to help organizations maximize their digital investment.
A well-executed delivery of a Sitecore-powered user experience is essential to a successful digital healthcare project. Infrastructure issues can lead to decreased productivity, unstable development environments and expensive remediation. Implementation issues can result in a lack of user engagement, increase in technical support tickets and costly user errors.
“We have found that many enterprise level website redesigns focus more on how the hospital is working to improve patient experience, and less on actually creating a positive digital experience for patients,” said Matt Hummel, President of Red Privet. “The health check helps ensure that Sitecore-powered digital properties are achieving both goals.”
The Sitecore website health check will help organizations get a quick, cost-effective gauge of their products performance and user experience, while identifying capability gaps and potential barriers preventing customers from achieving their goals.
To learn more about the service offering or to schedule your Sitecore Health Check, contact us today at 717.260.5239 or firstname.lastname@example.org.
About Red Privet, LLC
Founded in 2009, Red Privet is a customer research, digital design, and experience strategy firm that helps brands such as Johns Hopkins Medicine, Penn State Hershey Medical Center, and Geisinger Health System deliver the best digital experience to their customers - be it the quickest, most convenient, or most empathetic one possible. Combining immersive research, thoughtful design and innovative execution, Red Privet partners with its clients to create solutions that help real people navigate real life with confidence. They call it Design for Real Life℠.